Your own bookings are billed the same way as everything else, from the booking itself.

Steps

  1. Open the booking.
  2. Go to the Billing tab.
  3. Check the lines are right.
  4. Generate the invoice.
  5. Take the payment.

Check before you invoice

The lines come from what was booked. If the job changed on the day, the booking has to change first, otherwise you will invoice for what was agreed rather than what happened.

This catches people out most when a service was added verbally. A second session squeezed in at the end is not on the bill unless somebody put it on the booking.

Where the invoice goes

It goes to the same place as every other invoice, so you are not keeping two sets of books. Anything you can do with an invoice from a grooming appointment you can do with this one.

Taking the money

Payment is recorded against the invoice, not against the booking. So the booking can be finished while the invoice is still unpaid, which is normal for customers you bill monthly.

If the customer has credit with you, their wallet balance can go towards it.

Part payments

Take what they give you and record it. The invoice shows what is left, and you are not forced to mark it paid in full before it is.

If the totals look wrong

Check the booking first rather than editing the invoice. Nine times out of ten the booking says something different from what you remember agreeing, and fixing it there keeps the record straight for whoever looks at it next month.