Everything we have added to Happy Pet lately, newest first.
The Business Overview report now has its own Overdue row for Grooming and Clinic, next to Completed, Cancelled and No Show.
The Business Overview report now shows an Overdue count for Grooming and Clinic, alongside Completed, Cancelled, No Show and Upcoming.
A booking counts as overdue once its scheduled time has passed and nobody has checked it in or marked it done. Boarding, Daycare and In-patient do not split this way, since they have no Overdue status.
A finished boarding or daycare stay reads Completed on the dashboard, the same word the booking list uses, and cancelled or no-show bookings show separately.
A finished boarding or daycare stay used to read Checkout on the dashboard but Completed on the booking list, the same booking, two different words. The dashboard now says Completed too.
Cancelled and no-show bookings show in their own grey row instead of blending into the day's counts, so what actually happened this week is easier to read at a glance.
A multi-pet Other Booking Services booking is also counted correctly now. A booking with 2 pets used to show as 1 on the dashboard card.
Check every device signed into your account and log out of any one, or all the others at once.
See every device that's signed into your account, and log out of any one, or all the others at once.
Open the account menu, press User Profile, and scroll to Security. Each device shows its browser, operating system and rough location, so you can spot one you don't recognise straight away.
A new setting lets you show Boarding and Daycare bookings in a single combined list.
There's a new Boarding & Daycare Together switch in Business Profile → Details. Turn it on and Boarding and Daycare bookings show in one combined list, each tagged so you can tell them apart. Booking creation itself hasn't changed, only how the list looks. Off by default.
Wallet credit and credit notes are no longer counted twice on the amount due.
Where a customer had paid part of a bill from their wallet, or a credit note had been raised against it, the amount still owed could be overstated.
The figure now shows the bill itself, with wallet credit and credit notes already taken off once rather than added back. It is the same number everywhere it appears, including the reminders you send.
Turn rooms off for a branch and price boarding in one place instead of room by room.
Boarding no longer assumes every branch keeps named rooms. Each branch has its own Enable Rooms? setting.
With rooms turned off, a rate plan carries one price, either flat or by pet size, rather than a price per room. Bookings at that branch stop asking which room the pet is in.
Branches that do use rooms are unaffected.
The same bill can take both, for the full amount, because they answer different questions.
A sales return is for goods physically coming back, so it only applies to products. A credit note is for a money correction and applies to anything you billed, services as well as products. The same line can genuinely need both.
Until now, raising one reduced how much the other could still cover. It no longer does. Crediting a line does not reduce what you can still take back on it, and taking something back does not reduce what you can still credit.
One thing is still shared, on purpose. Stock can only go back on the shelf once, so if one receipt has already restocked a line, the other will not offer to do it again. Each screen also lists the other receipts raised against the same bill, so nobody raises a second one by mistake.
A new switch in Business Profile lets you turn the Add-Ons step off if your business does not use it.
There's a new Boarding Add-Ons switch in Business Profile → Details. Turn it off and the Addons step disappears from the boarding and daycare booking flow, the Add-Ons tab disappears from the booking, and check-out no longer waits on it. It's on by default.
New Invoice Settings toggles for declaration text, notes and bank details.
You can now choose whether your declaration text, notes and bank details show up on printed invoices and proforma invoices, from Settings → Invoice Settings.
Boarding, Daycare, In-house Grooming and Mobile Grooming can now be switched per branch.
You can now turn Boarding, Daycare, In-house Grooming and Mobile Grooming on or off for each branch yourself, from the branch's own Business Profile page. You no longer need to email support to add one of these services to a branch. Clinic still works the way it always has.