Test results usually come back from an outside lab as a file. Putting it against the pet means the next vet who sees that animal has it in front of them.
Steps
- Go to Labs & Reports.
- Find the pet and the visit the result belongs to.
- Press Choose File and pick the file.
- Press Upload.
Which file to upload
Upload what the lab sent you. A photo of a printout is better than nothing, but the original file is easier to read and does not go blurry when somebody zooms in.
If the lab sends a PDF, upload the PDF rather than a screenshot of it.
Put it against the right visit
A result that is filed against the wrong visit is worse than one that is missing, because it looks correct. Check the pet and the date before uploading.
Why this beats email
A result sitting in one person's inbox is not available to the vet on shift at nine on a Sunday. Once it is on the pet, anybody treating that animal can see it.
It also stays with the pet when the owner comes back a year later, which is exactly when somebody wants to compare against the last set of numbers.
Telling the owner
Uploading a result does not tell the owner anything. That is deliberate, because results usually need explaining rather than sending raw.
Ring them, or send a message once somebody clinical has read it.
If the upload fails
Very large files are the usual cause. Check the file opens on your own computer first, and if it is a photo taken on a phone, it may simply be too big.