Steps

  1. Open the customer, then the pet.
  2. Add the vaccination.
  3. Enter the date it was given and the date it runs out.
  4. Save.

The expiry date is the one that matters

The expiry is what puts the pet on your reminders list before it lapses. Without it you find out on the day the pet arrives, which is the worst possible moment for everyone.

Asking customers for proof

If you need a copy of the certificate, HappyPet can send the customer a link to upload it themselves rather than you chasing a photo over WhatsApp.

If something goes wrong

If a pet is not appearing on the vaccine reminders, check the expiry date is filled in. A vaccination with only a given date cannot be chased.

If a boarding booking is refusing to save, your business may require vaccinations to be current before a pet can stay.