What's new?
Contact us
Loading
Help
Boarding
Boarding
Rooms, bookings, check in and check out for overnight stays.
Boarding basics
What to set up, how a stay runs, and where to look when something is not working.
How to add a boarding booking
Create a booking, give each pet a room, add extra services, and take an advance payment.
How to set up your rooms and kennels
Add the spaces pets stay in, so you can give each pet a room when you take a booking.
How to check a pet in and out
The order to do things in on the day a pet arrives and the day it goes home.
Why the Check Out button is not working yet
Check Out stays locked until every extra service on the booking is finished.
How the service agreement works, and why Check In can be greyed out
A boarding or daycare pet cannot be checked in until the agreement is signed, skipped or added by hand. How to send it, re-send it, go ahead without it, and what differs for grooming.
Record a pet's belongings at drop-off and pick-up
Record what a customer leaves with their pet, with photos, so nothing gets lost track of over a stay.
See Boarding and Daycare on one calendar
Turn on one setting to show Boarding and Daycare bookings together in a single list, instead of as two separate tabs.
Turn boarding add-ons on or off
Choose whether the boarding and daycare booking flow includes an Add-Ons step, or skip it for your business.